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Trailer Tug Help Center

Trailer Tug FAQs

Find answers to common questions about Trailer Tug, Monster Tug, trailer compatibility, tandem axle trailers, hitch balls, brakes, setup, shipping, warranty, and choosing the right trailer dolly.

Choose the right Trailer Tug

Most customers should choose based on surface, trailer weight, hitch height, and how tight the space is.

Best for hard, level surfaces

Trailer Tug

Trailer Tug is the best fit for customers moving a trailer on hard, level surfaces where control, stability, and precise positioning matter.

  • Designed for trailers up to 20,000 lbs
  • Great for tight garage, driveway, storage, and parking positioning
  • Works well with many boat, jet ski, camper, and utility trailers
  • Accepts hitch balls with a 1-inch shank
  • Lifetime manufacturer’s warranty
Best for off-road surfaces

Monster Tug

Monster Tug is the better choice when you need an off-road trailer dolly for uneven outdoor surfaces where larger tires and added ground clearance are helpful.

  • Supports trailers up to 12,000 lbs
  • Built with flat-free tires
  • Designed as the off-road Trailer Tug option
  • Accepts hitch balls with a 1-inch shank
  • 1-year manufacturer’s warranty

Choosing a Model

Which Trailer Tug model should I buy?

Choose Trailer Tug if you are moving your trailer on a hard, level surface and want a simple, durable trailer dolly for precise positioning.

Choose Monster Tug if you need an off-road trailer dolly for uneven outdoor surfaces.

What is the difference between Trailer Tug and Monster Tug?

Trailer Tug is the best choice for hard, level surfaces and tight-space trailer positioning. Monster Tug is the off-road option, built with larger flat-free tires for uneven outdoor surfaces.

Is Trailer Tug manual or electric?

Our current Trailer Tug and Monster Tug models are manual trailer dollies. There is no battery to charge, no motor to maintain, and no electronics to manage.

This makes them a strong fit for customers who want a simple, durable trailer moving solution that is available now.

How is Trailer Tug different from powered trailer dollies?

Powered trailer dollies can be useful for some setups, but they usually rely on batteries, motors, charging, and electronics. Our current Trailer Tug models are manual, giving customers a simple and durable way to move trailers without charging or motor maintenance.

Is Trailer Tug good for tight spaces?

Yes. Trailer Tug is designed to help position trailers in tight spaces where using a vehicle can be difficult, such as garages, storage areas, driveways, and parking areas.

Trailer Compatibility

What types of trailers does Trailer Tug work with?

Trailer Tug can be used with many boat trailers, jet ski trailers, camper trailers, motorcycle trailers, cargo trailers, utility trailers, landscaping trailers, and small equipment trailers, as long as the trailer setup is compatible and the surface is appropriate.

How much trailer weight can Trailer Tug handle?

Trailer Tug is designed to support trailers up to 20,000 lbs. Actual ease of movement depends on trailer weight, tongue weight, surface, trailer tire condition, hitch height, and the person using it.

How much trailer weight can Monster Tug handle?

Monster Tug supports trailers up to 12,000 lbs and is the better choice for customers who need an off-road trailer dolly for uneven outdoor surfaces.

Does Trailer Tug work with boat trailers?

Yes. Many customers use Trailer Tug with boat trailers, including bass boats, fishing boats, ski boats, and jet ski trailers. Trailer Tug is best used on hard, level surfaces.

Does Trailer Tug work with jet ski trailers?

Yes. Trailer Tug is a strong fit for many single and dual jet ski trailers, especially when moving them around garages, driveways, storage areas, parking lots, or tight spaces near home.

Does Trailer Tug work with tandem axle trailers?

Yes, Trailer Tug can work with many tandem axle trailers. Tandem axle trailers naturally resist sharp turns because the tires scrub against the ground, so wider turns are easier than tight turns.

For easier turning, we recommend turning the ball mount so the hitch ball is positioned toward the handle and raising the ball mount to its highest height. This can help relieve some weight from the front tandem wheel and make turns easier.

Can one person move a trailer with Trailer Tug?

Many customers use Trailer Tug by themselves, especially with lighter trailers on hard, level surfaces. For heavier trailers, tight spaces, or limited visibility, we recommend having a second person help guide the trailer.

Will Trailer Tug work with my camper or RV trailer?

Trailer Tug can work with many camper and RV trailers when the trailer setup is compatible. The most important factors are total trailer weight, tongue weight, hitch height, surface type, and available space.

Off-Road Use

Which model should I choose for off-road use?

Choose Monster Tug if you need an off-road trailer dolly. Monster Tug is built with larger flat-free tires and is designed for uneven outdoor surfaces where Trailer Tug may not be the right fit.

Is Monster Tug different from the standard Trailer Tug?

Yes. Monster Tug is the off-road version and is built for customers who need more outdoor capability. Standard Trailer Tug is best for hard, level surfaces and tight-space positioning.

Can Monster Tug be used for outdoor trailer positioning?

Yes. Monster Tug is designed for outdoor trailer positioning when you need an off-road trailer dolly with larger tires and added capability for uneven outdoor surfaces.

Hitch Ball & Setup

Does Trailer Tug come with a hitch ball?

No. Trailer Tug and Monster Tug do not come with a hitch ball. Hitch balls are available for purchase separately on our website.

What hitch ball size do I need?

Use the hitch ball size that matches your trailer coupler. Common trailer coupler sizes include 1-7/8 inch, 2 inch, and 2-5/16 inch. Always confirm the size stamped on your trailer coupler.

What hitch ball shank size do Trailer Tug and Monster Tug accept?

Trailer Tug and Monster Tug can accept any compatible hitch ball as long as it has a 1-inch shank.

Will Trailer Tug accept a 2-inch hitch ball?

Yes. Trailer Tug can accept a compatible 2-inch hitch ball as long as the hitch ball has a 1-inch shank.

What is the ball height on Trailer Tug?

Trailer Tug supports a ball height up to approximately 23 inches. If your trailer coupler is higher, a raised ball mount or compatible setup may be needed.

What if my trailer coupler is too high?

If your trailer coupler is higher than the standard ball height, you may need a raised hitch ball setup. Trailer Tug offers optional ball mount solutions that may help with higher trailer couplers.

Do you sell spare ball mounts?

Yes. We offer spare ball mounts for sale. If you need another piece or are not sure what part you need, contact us and we can help you with your specific request.

Does Trailer Tug work with surge brakes?

Many trailers with surge brakes can still be positioned carefully, but surge brake behavior depends on the trailer design. Move slowly, avoid jerky movement, and check your trailer’s brake setup before use.

Is assembly required?

Some assembly may be required depending on the model and product configuration. Review the included instructions before use and confirm all hardware is tightened properly.

Use & Safety

Do Trailer Tug and Monster Tug have brakes?

Yes. Trailer Tug and Monster Tug have brakes to help hold the dolly and trailer in place.

Important: The brakes are not intended to stop a moving trailer. Always move slowly and use Trailer Tug or Monster Tug only in a safe, controlled setting.
Can Trailer Tug be used on an incline or decline?

We cannot condone using Trailer Tug or Monster Tug on any incline or decline. These products should only be used in safe, controlled conditions.

Safety tip: Do not use Trailer Tug or Monster Tug to stop, slow, or control a trailer that is already moving.
Is it easy to back up a trailer with Trailer Tug?

Trailer Tug gives you close control over the trailer, which can make small adjustments easier than using a vehicle. Backing up still requires slow movement, clear visibility, and careful steering.

How should I turn a tandem axle trailer?

Tandem axle trailers resist sharp turns because the tires scrub against the ground. Use wider turns whenever possible.

For easier turning, turn the ball mount so the hitch ball is positioned toward the handle and raise the ball mount to its highest height. This can help relieve some weight from the front tandem wheel and make the trailer easier to turn.

Can I push and pull with Trailer Tug?

Yes. Trailer Tug is designed for controlled pushing and pulling in safe conditions. Move slowly, keep your path clear, and avoid unstable situations.

Do I need two people to use Trailer Tug?

One person can use Trailer Tug in many situations. A second person is helpful when the trailer is heavy, visibility is limited, or the space is tight.

What should I avoid when using Trailer Tug or Monster Tug?

Avoid any incline or decline, sharp forced turns with tandem axle trailers, moving too quickly, limited-visibility situations, and using the brake to stop a trailer that is already moving.

Electric Trailer Tug

Are you making an electric Trailer Tug?

We are working on an electric Trailer Tug model, but our current Trailer Tug and Monster Tug are available now for customers who want a simple, durable trailer moving solution.

If you are unsure whether to buy now or wait, contact us with your trailer type, trailer weight, surface, and hitch height so we can help point you in the right direction.

Should I wait for the electric model?

If you need to move your trailer now, Trailer Tug and Monster Tug are available now and are designed for simple, reliable trailer positioning. If you have a very specific powered-use case, contact us and we can help determine whether the current model or a future electric option makes more sense for your setup.

Warranty, Shipping & Support

What warranty does Trailer Tug include?

Trailer Tug includes a lifetime manufacturer’s warranty.

What warranty does Monster Tug include?

Monster Tug includes a 1-year manufacturer’s warranty.

How fast does Trailer Tug ship?

Trailer Tug products ship within 1 business day, unless the product is only available as a pre-order.

If a product is available for pre-order, the estimated shipping time will be written on the product page.

Do you sell replacement parts?

We offer spare ball mounts for sale. We do not list every individual replacement part online, but customers can reach out to us regarding any piece they may need so we can help.

Can I return Trailer Tug if it does not work for my setup?

Return eligibility depends on the current return policy and the condition of the product. Review the return policy before ordering or contact our support team if you are unsure whether Trailer Tug is right for your trailer.

How can I contact Trailer Tug for help?

If you are not sure which model is right for your trailer, contact us with your trailer type, trailer weight, tongue weight if known, surface type, hitch height, and a few photos of your setup.

Why customers choose Trailer Tug

Trailer Tug is made for customers who want simple control, tight-space maneuvering, and a durable trailer dolly solution.

Warranty Confidence

Trailer Tug includes a lifetime manufacturer’s warranty, while Monster Tug includes a 1-year manufacturer's warranty.

Heavy-Duty Capacity

Trailer Tug supports trailers up to 20,000 lb. Monster Tug supports trailers up to 12,000 lb.

Tight-Space Control

Move trailers with more precision in garages, shops, storage areas, and driveways.

Better Value

Get heavy-duty trailer control without the high cost of an electric dolly. No charging, remotes, motors, or electronics to worry about.

Still not sure which Trailer Tug you need?

Send us your trailer type, trailer weight, surface type, hitch height, and a photo of your setup. We will help you choose the right model.